| Thank you very much for shopping with us. SHIPPING: we generally use USPS or UPS for shipping depending on the type of product. For UPS, we cannot ship to any APO or PO Boxes. RETURNS: We accept returns only if the items are in need of service, and you should contact us and obtain an RMA (Return Merchandise Authorization) number before shipping any items back to us. Contact us at info@quadmation.com for RMA request. Please provide your sales record, item# or product model number when contacting us for faster response. Product returned will have a minimum of 25% restocking fee, or $10 whichever is higher. Thank you very much for your understanding. Lets keep all business sense and we strive to take care of all your needs at all time!! |